Desktop Support Specialist Certificate

Certificate

Career Benefits
This program combines instruction in current computer hardware, software, and Microsoft Office applications, with the practical benefits of experiential application. Coupled with the right work experience, certificate holders may qualify for the following career opportunities:

  • Network Administrator
  • Network Technician
  • Help Desk Technician
  • Technical Support

Program Features
Project-based learning in classes provides extensive hands-on activities and simulates real-world experience. Students will work individually and in teams to solve problems. Classes will explore a wide variety of technologies that students are most likely to encounter in their future employment.

Students will gain work and internship experience while they are attending Cleary classes and the scheduled labs. Projects will be solicited from Cleary University, the nonprofit community, faculty, staff, and alumni. Under the supervision of the instructor, students will communicate directly with the customer while solving the technology problem.

Certifications
Program content parallels certification requirements designed by industry experts. Graduates are prepared to meet requirements as CompTIA A+ Certified Technicians and Microsoft Certified Desktop Support Technicians (MCDST) as well as to meet the requirements for the Comp TIA Network+ Certification.

Total Credits for Degree: 
16 credits