Department of Education Ombudsman Program
The Department of Education's Ombudsman Program helps student borrowers who may be having disputes with their Federal Subsidized & Unsubsidized Stafford Loans, Direct Loans, Guaranteed Student Loans, PLUS Loans, SLS, or Perkins Loans.
To get help, borrowers may:
connect to http://ombudsman.ed.gov
call 877.557.2575 (Toll Free)
e-mail: fsaombudsmanoffice@ed.gov
fax: 202-275-0549
or write:
U.S. Department of Education
FSA Ombudsman
830 First Street, N.E.
Washington, DC 20202-5144
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