Desktop Support Specialist Certificate
Program Features
Project-based learning in classes provide extensive hands-on activities and simulates real-world experience. Students will work individually and in teams to solve problems.
Classes will explore a wide variety of technologies that students are most likely to encounter in their future employment.
Students will gain work and internship experience while they are attending Cleary classes and the scheduled labs. Projects will be solicited from Cleary University, the non-profit community, faculty, staff, and alumni. Under the supervision of the instructor, students will communicate directly with the customer while solving the technology problem.
Career Benefits
This program combines instruction in current computer hardware, software, and Microsoft Office applications, with the practical benefits of experiential application.
Certifications
Program content parallels certification requirements designed by industry experts. Graduates are prepared to meet requirements as CompTIA A+ Certified Technicians and Microsoft Certified Desktop Support Technicians (MCDST).
Core Courses Required 16 credits
BAC 101 Academic Planning and Preparation
CIS 110 Technology Infrastructure I
CIS 115 Technology Infrastructure II
CIS 120 Supporting Technology Users
