Cleary’s Markley named 2013 Quality Professional of the Year

Posted: June 10, 2014

HOWELL – The American Society for Quality Automotive Division has named Cleary University’s Geri Markley, as the 2013 Quality Professional of the Year.

“I’m thrilled to be recognized by the American Society for Quality’s Automotive Division,” said Markley, executive director of Michigan Performance Excellence. “We strive to serve the entire Michigan community and all sectors, including manufacturing, service, small business, education, healthcare, and non-profits. Our services are provided by teams of dedicated volunteers who want to see Michigan organizations compete and win. With their dedication and hours of support they have provided many organizations valuable feedback on how they can improve and produce better results for customers, employees, and owners.”

The Quality Professional of the Year Award has been established to recognize individuals who have made significant contributions in the following areas:

  • Leadership or managerial skills in implementing continuous improvement in quality;
  • Services provided to the community toward furthering the understanding of quality systems and techniques;
  • Support and encouragement of new and innovative ideas leading to the never-ending pursuit of excellence;
  • Demonstration of a high regard for team benefits and results.

Michigan Performance Excellence is a non-profit modeled after the national Baldrige Performance Excellence Program. Both programs evaluate an organization for excellence in seven categories of performance: leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; operations focus; and results. Participating organizations receive a feedback report identifying strengths and opportunities for improvement; those that demonstrate mature processes and outstanding results may become award recipients.

Michigan Performance Excellence was created in 1993 as the Michigan Quality Council by business and government leaders to promote performance excellence practices that achieve results in business, education, healthcare, and non-profit organizations throughout Michigan. The primary service of the Council is providing feedback to organizations to help them improve, culminating in recognizing top Michigan performers. Michigan Performance Excellence is housed at Cleary University.

Michigan Performance Excellence can be found on the World Wide Web at www.miperformanceexcellence.org. For more information, contact 734-929-9124 or miperformanceexcellence@cleary.edu.

Cleary University (cleary.edu) is an independent, not-for-profit, multi-campus, specialized business university, committed to the betterment of society through the success of its alumni and their employers. Cleary’s mission is to provide a practical, application-based education, which equips students to advance their careers.

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