IDL 4000 Organizational Behavior and Management

This course examines how and why people act the way do within organizations. You will learn how to apply Lean Six Sigma techniques that lead to improved organizational performance by influencing people’s behavior and finding ways to streamline their work. You will also learn a number of frameworks for diagnosing and dealing with managerial challenges at the individual, group, and organizational levels. The course will cover staff motivation, team building, conflict management, improving culture and climate, rational decision making, and ethical leadership.