Today’s leaders face an ever-changing and unpredictable future that depends on disruption. It is much
harder for leaders to predict or anticipate the next step or initiative when they are experiencing rapid
acceleration of change in market, customers, and services. Leading for adaptability addresses the problems
of business because it explores the deeply held beliefs and values that limit the ability to provoke new
solutions to significant challenges. Leading for adaptability is not void of risk or weaknesses. Adaptability
implies a change in how institutions operate, how decisions are made, how resources are spent, and how the
business thrives in the global market. By default this strategy is disruptive because it is bold, fast-moving,
courageous, and customer-centric.
