Cleary University
The role of the Ombudsman is to provide assistance to students, faculty, and staff in identifying and evaluating their options for resolving and managing conflicts, provide mediation support, and make referrals to other appropriate university and community resources.
The Ombudsman provides a completely confidential, independent and neutral dispute resolution service for all members of the university community.
In the event of an emergency, the Ombudsman is the main contact between the student, the student’s family and the University. When a student emergency exists, the Ombudsman has the responsibility for notifying the student’s instructors, and for contacting family members and other appropriate personnel.
The Ombudsman may advise an individual on how to make an official complaint to the University about a particular problem. They may also identify problem and conflict areas within the University and recommend improvements to the University leadership.
Confidentiality is a key characteristic of the Ombudsman’s Office. The office does not divulge a client’s name or the nature of the issure being discussed without the client’s consent. With the student’s permission, individuals whose help is necessary to resolve a specific problem may be contacted. The office acts only with your permission – except in an unusual situation of imminent risk of serious harm where there appears to be no responsible option except to act without permission.
David Victor
Ombudsman
Wellness Building
ombudsman@cleary.edu
(517) 338-3016
This form is typically used to dispute an overall or individual assignment grade.
Anonymous submissions will be accepted. Those submitting anonymous complaints must understand that anonymity can impede the university’s ability to fully investigate the concern. Those submitting anonymous complaints will not receive specific feedback and status reports.
This form is typically used for the loss of Financial Aid eligibility due to a death in the family, return to work, medical, call to military duty or credit limit.
This form is typically used to dispute registration or billing issues resulting from and extenuating circumstance or disciplinary action that results in probation, suspension, or expulsion or withdrawal.
This form is designed to collect all suggestions from our students so that the Cleary Community will continue to be improved.
By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
Cleary graduates use their business arts education to become the employees, entrepreneurs, and leaders who transform the marketplace…and the world.
Follow Us
HOWELL
DETROIT